Terms And Conditions

wedding wine samples

1. Introduction

Welcome to our Wedding Wine Samples ordering platform. By accessing and using this website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order. If you do not agree with any part of these terms, please do not use our services.

2. Orders and Payment

All orders placed through our website are subject to availability. We reserve the right to refuse or cancel any order for any reason. Payments are processed securely through Stripe, a trusted online payments platform. We accept credit cards, debit cards, and other popular payment methods. By placing an order, you confirm that you are authorized to use the payment method provided.

3. Delivery

We strive to process and ship your order as quickly as possible. Delivery times may vary based on your location and the availability of the selected wines. We may share your delivery information with a third-party courier service to fulfill the shipment of your package. We are not responsible for any delays caused by the courier service.

4. Returns and Refunds

Due to the nature of our products, all sales are final, and we do not accept returns or offer refunds on wine samples. If there is an issue with your order, please contact us immediately, and we will do our best to resolve the situation.

5. Limitation of Liability

We shall not be held liable for any damages arising from the use or inability to use our website, products, or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

6. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England.

Privacy Policy

1. Information We Collect

When you place an order on our website, we collect personal information such as your name, email address, phone number, delivery address, and payment details. This information is necessary to process your order and deliver your products.

2. How We Use Your Information

We use the information you provide to:

Process and fulfill your order
Contact you regarding your order if necessary
Improve our services and website

We do not use your personal information for marketing purposes, and we will not share your information with any third parties for marketing reasons.

3. Sharing Your Information

We may share your delivery information with a third-party courier service to fulfill the shipment of your package. We do not share your personal information with any other third parties, except as required by law.

4. Data Security

We take data security seriously and have implemented appropriate measures to protect your personal information. Payments are processed securely through Stripe, which adheres to strict industry standards for payment processing.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. If you would like to exercise these rights, please contact us

6. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and your continued use of the website after such changes have been made will constitute your acceptance of the new policy.

Delivery Policy

1. Shipping Information

We aim to process and ship your order within 2 working days after the order has been placed. Delivery times may vary based on your location and the availability of the selected wines. Standard shipping rates apply.

2. Delivery Services

We partner with reputable courier services to deliver your order. Once your order has been shipped, you will receive a tracking number via email. Please note that delivery times are estimates and cannot be guaranteed.

3. Delivery Issues

If you experience any issues with your delivery, such as delays, damages, or lost packages, please contact us immediately. We will work with the courier service to resolve the issue as quickly as possible.

4. International Shipping

At this time, we only offer shipping within England and Wales. We do not ship internationally.

Marketing Policy

1. No Marketing Use

We respect your privacy and will not use your personal information for any marketing purposes. You will not receive any promotional emails or newsletters from us unless you explicitly opt-in to such communications.

2. Contacting You About Your Order

We may use your contact information to communicate with you about your order, including order confirmation, shipping updates, and any issues that may arise during the order process.

3. Opting In/Out

If at any point you choose to receive marketing communications from us, you will have the option to opt-out at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Contact Us

If you have any questions about these terms and conditions, privacy policy, delivery policy, or marketing policy, please contact us at:

Email: [email protected]

Postal Address:
EWGA Ltd,
Hyning Home Farm,
Dock Acres,
Carnforth, Lancashire,
LA6 1HP

wedding wine samples